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4.6 / 5
Can I rent a specific car brand or model?
As an internet car rental broker, we offer cars filtered by category. The car can be chosen by a specific group. You can choose from filters on our website, for instance, MINI, ECONOMY or SUV etc. Exact brand or models cannot be guaranteed. The vehicles you see online are examples based on the most common vehicle in the fleet for each category. If you choose the car on the website you will be given a car in the selected size. We also offer a filter to find automatic or diesel cars available. So we will confirm the size and the filter you have selected.
What is Collision Damage Waiver with excess?
Collision Damage Waiver it is a damage insurance coverage that is available and usually included in the rental rate. The Collision Damage Waiver most likely has an excess amount, which you will be responsible for. The security deposit will be blocked at your credit card on arrival at the local office. The deposit is an amount for which you can be held liable in case of damage/theft of the vehicle. It means that the particulate amount of money can be taken from the blocked if you cause any damage to the car during the car rental period. Damage to or loss of tires, windscreens, glass, and undercarriage may not be covered by the Collision Damage Waiver. When the car is returned in the same conditions as it was picked up from the office your security will be unblocked.
Are the cars non smoking or I can choose option for smokers?
All our cars are non-smoking and there is no possibility to choose a car where you can smoke in. Why? This rule is mainly settled up due to your safety and comfort. In many countries it is forbidden to smoke when driving and if the local police stop you can get a high fine. Hot ash from the cigarette can destroy the car seat or other parts of the car when falls on the upholstering. It also leaves a very unpleasant smell which is very difficult to remove and therefore forbidden. Other customers can refuse to take a car like this.
Where I am supposed to pick up my rental car?
When you make a reservation on our website, you will have to choose the location where you wish to pick up your car. To find your location it is enough to type the three first letters of it. Then you will see all our offices available in the particular location. As soon as you choose the place of car pick up you can click at selected car picture in order to check the exact address of the local office. When your reservation is confirmed by the local agency we sent the rental confirmation voucher to your e-mail address. On the voucher, you will find all necessary information regarding your pick up a location. Like the exact address and telephone number. In case that you cannot find the local rental car office on arrival, please call the number provided on the voucher.
What does SHUTTLE BUS mean?
SHUTTLE BUS is an option which some rental car agencies offer in order to pick up the car. On our website, you can select a local supplier directly located at the airport. However, SHUTTLE BUS is a free bus or minibus service provided by the local car rental agency. The bus can be easily found in the front of the arrival hall and will take you to the car rental office in order to pick up your car. If you have any difficulties with finding the SHUTTLE BUS of your rental car agency on arrival, please call the telephone number from the local company on your car rental voucher. They will instruct you on how to find the bus and arrive at the office.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00